Privacy Policy

1. Introduction & Scope

A2Z Logistics Group ("we", "us", or "our"), headquartered at 77 Monroe Center St NW, Suite 400, Grand Rapids, MI 49503, operates the website https://a2zlogisticsgroup.com. We respect your privacy and are committed to protecting personally identifiable and commercial information you provide to us.

This Privacy Policy outlines our practices regarding data collection through our website, rate quote requests, email communications, and customer dispatch operations.

2. Information We Collect

When you interact with our website or request freight services, we may collect the following categories of information:

• Contact Information: Full name, corporate email address, business telephone number, company name, and physical office or facility address.
• Freight & Shipment Data: Origin city/state/zip, destination city/state/zip, pickup dates, commodity descriptions, pallet counts, cargo weight, temperature parameters, and dock handling specifications.
• Technical Information: IP address, browser type, device information, operating system, and access timestamps recorded automatically via web server logs.

3. How We Use Your Information

We use the collected information exclusively for legitimate commercial freight and logistics purposes, including:

• Calculating and delivering accurate spot freight rate quotes and dedicated lane contracts.
• Coordinating pickup appointments, dispatching drivers, and confirming delivery milestone statuses.
• Generating Bills of Lading (BOL), Proof of Delivery (POD) notices, and commercial invoices.
• Responding to questions, inquiries, and customer service requests submitted through our contact forms.
• Maintaining compliance with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) reporting requirements.

4. Sharing of Information

A2Z Logistics Group does not sell, rent, or lease your commercial or personal data to third-party data brokers or marketing lists. We may share information only in the following necessary contexts:

• Assigned Drivers & Partner Carriers: Essential lane routing details, shipper facility addresses, receiver contacts, and freight characteristics required to execute the physical transportation.
• Legal & Regulatory Authorities: Where required by law, subpoena, or official motor carrier compliance audits.
• Billing & Safety Audits: Trusted accounting and insurance partners providing professional services under strict confidentiality obligations.

5. Data Security

We employ administrative, technical, and physical safeguards designed to protect your data against unauthorized access, destruction, loss, or alteration. All electronic forms transmit data over encrypted Hypertext Transfer Protocol Secure (HTTPS) connections.

6. Cookies & Web Tracking

Our website utilizes standard session cookies to ensure proper navigational functioning and form submission processing. You may disable cookies through your web browser preferences, although doing so may affect the responsiveness of interactive quote submission forms.

7. Contact Our Privacy Office

If you have questions regarding this Privacy Policy, wish to update your corporate contact details, or request data deletion from our operational systems, please reach out to our Grand Rapids headquarters:

A2Z Logistics Group
77 Monroe Center St NW, Suite 400
Grand Rapids, MI 49503, USA
Telephone: 810-370-0170
Email: info@a2zlogisticsgroup.com